Booking Form & Contact
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BOOKING FORM
Payment of a deposit assumes acceptance of these terms.
- All artwork is original and created by the artist Pamela Clingan.
- All copyright, media use and reproduction rights are retained by the Pamela Clingan.
- If media/photographs are provided by a 3rd Party ie a friend or a professional photographer, the client must provide a note from the 3rd party allowing their photograph to be used as said below.
- Any reproduction or similar use of the artwork must be agreed with the artist in advance.
- Bookings are not confirmed until a 40% non-refundable deposit is paid.
- During the painting process, photos of progress may be sent to the client from time to time.
- Once completed the artist will send an image of the completed work. At point of completion, full payment is expected within 30 days and before the artwork is sent out. Please note if the outstanding balance has not been received, the artwork will not be sent out.
- If after 30 days, payment has not been received, then the artist reserves the right to sell on the original artwork and any future reproductions.
- Good quality reference photos must be provided prior to booking, so these can be checked for suitability.
- Clients are responsible for any/all customs/import charges or any other charges incurred from shipping or postage.
We take your privacy seriously and only use your personal information to provide the products and services you have requested. We are the data controller in respect of any personal data we collect about you and we monitor our data protection compliance.
What information we collect
The personal information we collect may include name, email address, home address and telephone numbers ie for the VIP Club.
We may use your personal information & data in the following ways
To administer your commission/purchases, send you emails or call you in relation to this.
Sensitive personal data
We do not collect sensitive personal data such as racial or ethnic origin, nationality, religious beliefs, etc. You do not need to provide us with personal information to browse our website.
Opt-Out
Please note that it is not possible to ‘opt-out’ of receiving communication from us which relates to your purchase. If you decide you no longer wish to be a member of the VIP Club, please send me an email requesting removal.
Non-disclosure to third parties
We do not share your data with any other company for marketing purposes. We may share your data with agencies such as law enforcement or governmental organisation where we are required to make such disclosures by any applicable law. If and when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.
Our website includes social media features such as the ‘Facebook Like button’. These features, such as Google Analytics, may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party. Your interactions with these features are governed by the privacy policy of the company providing it.
Retaining personal information
We retain personal information about you for the period necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by applicable law. Where you information is no longer required, we will ensure it is disposed of in a secure manner.
How we use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Links to other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
On our website when you visit, make, or manage a booking/purchase, when you use our contact form for a booking enquiry or our online booking/purchase system to make a booking/purchase from emails you send us or questions you ask us. If you contact us (by phone, email, text o otherwise, we may keep a record of our correspondence with you for record purposes, to improve the quality of our offering and to prevent and detect fraud.
If you believe that any information that we are holding on you is incorrect or incomplete, please write to or email me as soon as possible, at the above address.
We value your data security and will be reviewing our privacy policy periodically to ensure compliance with GDPR legislation.
We value your data security and will be reviewing our privacy policy periodically to ensure compliance with GDPR legislation.
This sites data protection is in compliance with the European Legislation and the adoption of the General Data Protection Regulation. Technical and organisational measures have been implemented to ensure that personal data is protected.